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predictive dialer
Last modified: Tuesday, May 15, 2007
An auto dialersoftware
program that will transfer an automated phone call to an operator or agent when
the call is answered by a live person. The operator will see a display pop-up on
their computer screen with information about the person they have called.
Predictive dialers are widely used for customer
support in call centers and telemarketing.
Customer service software Offers information on customer service software packages for help desk support, automatic call distribution and fax on demand from Precision Consulting and Automation Ltd.
BizWeek Buyer Zone: Auto Dialers Automatic dialing allows you to place phone calls to a database of customers or prospects and leave pre-recorded messages.
Predictive Dialer Channel Predictive dialers, systems that automatically place outbound calls and deliver answered calls to agents; they are the key to using your sales force time as efficiently as possible in your outbound call center.
