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I S P  G L O S S A R Y
Your source for the most up-to-date terms, definitions, and acronyms for and about internet service providers.

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QoE
Last modified: Monday, April 21, 2008 

Short for Quality of Experience in telecommunications terminology, it is a measurement used to determine how well that network is satisfying the end user's requirements. In contrast to Quality of Service (QoS) a measurement of network operating conditions such as noise, crosstalk, or lost or dropped packets, in telecommunications terminology, QoE takes into consideration the end-to-end connection and applications that are currently running over that network connection and how multimedia elements such as Internet video or IPTV networks are satisfying or meeting the end user's requirements. 

The relationship between a performance-based QoS parameter (such as packet loss) has a resulting effect on the end user's QoE since a high network performance is required to meet QoE objectives.

See Quality of Service (QoS).
See also "Healthy VoIP NetsPart VQuality of Experience" on Enterprise VoIP Planet.
Also see "VoIP and the Small Business" in the "Did You Know..." section of Webopedia.
Also see "Internet Telephony" in the Quick Reference section of Webopedia.

  Related Links

Enterprise VoIP Planet
The IT Manager's Guide to Voice over IP

First Looks at Spring VON
The Spring VON Conference descended on the San Jose, California Convention Center this week, drawing over 8,500 preregistered attendees from over 50 countries, and over 280 vendors pitching their converged networking products.

Healthy VoIP Nets - Quality of Experience
A new process, called Quality of Experience, endeavors to go beyond voice to include video and IPTV connections, plus taking into account the effect that the end-user applications may have on the end-to-end connection.

Webopedia's Quick Reference Section
Use this Webopedia reference section for information on common Internet and computer facts and occurrences.

Related Categories

Internet Telephony

Networks

Related Terms

ATM

customer support

IPTV

latency

multimedia

QoS

telecommunications

telephony

throughput

UBR

User-to-Network Interface (UNI)

VoIP



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